Client: Chris - Australian

Web Application Development

MOBILE TEAM MANAGER

Mobile Team Manager is a comprehensive field and office management suite for field service-based businesses. Mobile Team Manager engaged Saigon Technology in early 2017 to help build them a cloud-based software solution for their traffic management business located in Sydney, Australia. Since then, we have helped our client evolve into a SaaS business that now supplies the Mobile Team Manager software platform to many industries and businesses worldwide.

Challenges

The customer support team requires a user interface that allows them to easily manage and monitor client subscriptions.

The design needs to consider unskilled IT users.

Interactive scheduling screens with drag & drop capabilities.

Ability to create fillable PDF on Web App for completion on mobile apps.

Real-time messenger, push notifications, and SMS notifications.

Database management for employees, customers, suppliers, vehicles, and assets.

Electronic timesheets and dockets.

Offline mode requirement for mobile apps in rural areas.

Accounting integrations with XERO, MYOB, and more.

GPS Fleet Tracking integrations with Fleet Connect, Verizon Connect ad more.

Solutions

Apply multiple tenancy structures to database, server, and client code

Think like a non-technical user, and base design on their feedback

Use SQLite and zip data to package

Modify external library to process PDF on web and mobile

Use SignalR to handle real-time data

Use Jenkins to auto-build and deliver new software updates

Write automation test scripts on Selenium

Use external libs to handle E-signature

Build an internal library to process PDF and image

Deal with web pixel and pdf pixel

Features

Manage user with role and permission

Control license, document, and expiration

Online interactive document: Dynamic paper form

Manage the team, job, shift, resource, and assets

Center management screen: Run Sheet to schedule shift, assets, vehicle, resource…

Custom report and schedule to generate the report

Live map to track vehicle and shift on map

Real-time chatting, real-time data update

Apps for team leader on Android and IOS, support tablet and phone with offline mode

Technologies

SQL Server 2012

React Native – Cross Platforms App Development

SQLite

ASP.NET API 2.2

DOT NET 4.5.2

Entity Framework 6.1.3

Hangfire (Background Job)

SignalR

Angular 5

Jquery, Bootstrap 3

Swagger

Multiple tenancy concept

Jenkins

MongoDB

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